We’re here to help with:

• Order questions
• Shipping & returns
• Fit and comfort guidance
• Product questions and “right condition” help

Fastest options:

1. Chat with our virtual assistant on the site (24/7 for common questions)
2. Email us (best for order updates, photos, or warranty requests)

Email:

support@medicalfootorthotics.com

Phone:

+1 (800) 496 0987

Store Hours:

Mon - Fri : 7am - 5pm PT

Mailing Address:

2241 Business Way
Riverside CA 92501

If you’re contacting us about an order, please include:

• Order number
• The shoes you’re using (brand/model if possible)
• A quick description of what you’re feeling (pressure point, heel slip, arch too high/low)
• Photos (helpful for fit/warranty support)